Quality policy, excellence and environmental commitment

The HLA Group is committed to Spanish society in providing the best comprehensive health care in all its hospitals and protecting the environment To this end, it has implemented an integrated quality and environmental management system based on the requirements of the Standards ISO 9001 and ISO 14001 that enables it to provide its services with a high level of efficiency, promote continuous improvement, meet the expectations of its stakeholders and maintain its commitment to environmental management and pollution prevention.

Awards, rankings and accreditations

In 2021, both the HLA healthcare network and its professionals received important awards and were included in prestigious industry rankings and benchmarks. Among the most important we highlight:

European Awards in Medicine


The HLA Hospital Group was awarded the 'Hospital Care' prize at the 'European Awards in Medicine' held at the Ritz Hotel in Paris. This award highlights the efforts of the HLA Group's healthcare network in the continuous improvement of hospital care, the company's track record, as well as its growth and active contribution to the social and economic improvement of the community. To choose HLA as the best hospital group in hospital care, criteria such as the working conditions of its employees, aid management, promotion of talent, the company's general values, its fight for sustainability, the certifications achieved and its network of collaborators have been taken into account.

Best Spanish Hospital Awards


The hospitals HLA Santa Isabel (Seville), HLA Mediterráneo (Almería) and HLA Perpetuo Socorro (Lleida) were awarded as the best private hospitals in Spain at the 'Best Spanish Hospitals Awards' (BSH) in the categories of Circulatory and Respiratory System Processes; Digestive and Hepatopancreatic System Processes; and Maternal and Infant Processes, respectively.

Top 20.


At the XXII Edition of the TOP 20 Awards, HLA Inmaculada Hospital in Granada and HLA Los Naranjos Hospital in Huelva received awards in the categories of Women's Area and Global Hospital Management, respectively.

National Award for Excellent, Innovative and Sustainable Management


The Excellence in Management Club awarded the HLA Universitario Moncloa Hospital the National Award for Excellent, Innovative and Sustainable Management in the Large Organization Category for its outstanding management and its commitment to the EFQM model with which the Madrid-based HLA hospital has been working for more than 15 years.

Doctoralia Awards 2021.


HLA Inmaculada Hospital doctors Antonio Arrebola, cardiologist, and Isabel Fernández de Alba, allergist, were recognized as the best professionals in their specialty at the eighth edition of the Doctoralia Awards. These awards recognize the work of healthcare specialists selected according to patient ratings. The final result is decided by their own professional colleagues, who vote based on performance, curriculum and experience criteria.

Health Reputation Monitor (MRS).


The seventh edition of the Monitor de Reputación Sanitaria (MRS) included six centers in the HLA Group's healthcare network in the ranking of private hospitals with the best reputation. HLA Universitario Moncloa in Madrid remains among the ten hospitals with the best reputation in Spain according to Merco. HLA Vistahermosa in Alicante remains the only private hospital in Alicante to appear in the ranking, HLA El Ángel (Málaga) rises four places with respect to MRS 2019 and reaches number 26 and HLA Jerez Puerta del Sur (Jerez de la Frontera) remains the hospital in Cádiz with the best reputation according to this list.

QH. accreditation


The eighth edition of the Quality Healthcare (QH) accreditation ceremony has recognized excellence in the quality of care at four HLA Group centers. In the 2021 edition, the hospitals HLA El Ángel in Málaga, HLA Mediterráneo in Almería and HLA Perpetuo Socorro in Lérida have revalidated their QH accreditation in the one-star category, and HLA La Vega in Murcia in the two-star category.

EFQM Renewal.


The hospitals HLA Universitario Moncloa and HLA La Vega have revalidated their EFQM seals for 2021. In the case of the Madrid hospital it has obtained the seal with more than 600 points and HLA La Vega in Murcia revalidated its seal with 400+.

ISO 45001.


In the same way, HLA Universitario Moncloa, La Vega and Belén hospitals achieved certification in the ISO 45001 Occupational Health and Safety standard.